In the hotel industry, the term “performance” refers to the overall performance of a hotel or hotel chain in terms of various operational and economic indicators. These include, among other things, revenue (income from guest accommodation, restaurants, events, and other services offered), occupancy rate (the percentage of available rooms that have actually been booked), average room rate/average daily rate (the average price guests pay for an overnight stay), or RevPAR/revenue per available room. A hotel’s performance is used to evaluate the success of the business, make strategic decisions, and identify potential for improvement. It is a decisive factor in a hotel’s competitiveness and depends on internal and external factors such as service quality, market conditions, and marketing strategies.