Flexibility and responsiveness as a competitive advantage in the pandemic

Olaf Steinhage in an exchange with Markus Lewe (Marriott International, Area Vice President Central Europe). Marriott as the world’s largest hotel company on the current crisis situation: “What we are experiencing now are various crises coming together, at a speed that has broken over us like a tsunami. We have never experienced a dynamic, like in a free fall. (…) We are assuming a very slow but continuous rate of increase.”

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